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LO47417: UNABLE TO PRINT CUSTOM LOGO ON LETTERHEAD

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Logos in letterheads are not printing if the image file is of
    type jpeg
    
    STEPS TO REPRODUCE:
    1. Created an Image Resource for the main element (using a jpeg
    file).
    2. Changed the alias to StdNotesLtr50
    3. Edited the (Calendar Profile) form, go to the  "DefaultLogo"
    field on the Letterhead tab
    4. Double-click on the field to  for filed properties, go to the
    2nd tab for the listbox and added "My letterhead|StdNotesLtr50"
    
    5. From Tool Preferences in Notes, choose your customized
    letterhead
    6. Compose a new Memo and do a print preview, you do not see
    your custom logo (the jpeg file)
    7. Print it and still the same problem
    

Local fix

  • Use a gif file
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# OOGE659TGC.
    May be considered for future release if weight increases
    

APAR Information

  • APAR number

    LO47417

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-12-18

  • Closed date

    2010-03-26

  • Last modified date

    2010-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

Applicable component levels

  • R850 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 March 2010