LO47094: DATABASE IS NOT ACCESSIBLE AFTER AN FILE ACCESS ERROR OCURRED IN HTTP TASK

APAR status

• Closed as program error.

Error description

• Problem Description:
  
  If you try to access a DWA mail database from DWA Client(Web
  Browser) when the
  database is being processed by fixup command, the following
  phenomena will
  happen:
  1. "HTTP 500 internal server error" is returned to the browser,
  and nothing can
  be displayed in the browser.And the following error message is
  output to the
  server console:
  "HTTP Web Server: Lotus Notes Exception - This database is
  currently being used
  by some one else.In order to share a Notes database, all users
  must use a
  Domino Server instead of a File Server"
  2. Although the fixup command is finished,  if you try to open
  the database
  from notes client, the following message will be displayed in a
  message box,
  and the file cannot be opened:
  "This database is currently being used by some one else.In order
  to share a
  Notes database, all users must use a Domino Server instead of a
  File Server"
  3. If you try to fixup the database again, the same error
  message will be
  output to the server console.
  4. "drop all" & "dbcache flush" command cannot fix this
  problem.
  5. After you restart the Domino server, the database can be
  accessed by DWA and
  notes client.
  
  Since this issue does not match any existing SPR. I created this
  new one. I
  think the problem of this issue is that the database cannot be
  accessed unless
  you restart the Domino server. This issue is reported from our
  client by PMR
  55769,999,760.
  
  Please research the root cause of this issue.
  
  For the following question from Jon:
  Can HTTP access the database after fixup completes? Fixup should
  get exclusive
  access to the file while it is processing it so if it allows
  access once it
  completes then this is working as designed.
  
  The answer is:
  Even after fixup completes, the database is still not accessible
  from both
  Notes client and DWA Client. The database will be accessible
  only after a
  restart of Domino server,
  
  Environment:
  Domino Server: Domino 7.0.1 (It is also reproduced on Domino
  7.0.3 FP1)
  OS: Windows 2003 Server
  Browser: Microsoft Internet Explorer V6.0
  
  Steps to Reproduce:
  1. Set up a test environment as following:
     Domino Server: 7.0.3 FP1
     OS: Windows 2003 Server
     Browser: Microsoft Internet Explorer V6.0
  2. Add a DWA user to Domino directory, and send some mail to
  this user.
  3. Open the DWA user's mail database from a DWA client.
  4. Try to do the following operations as quickly as possible:
  a. Execute "load fixup "or "load fixup -O" command from server
  console to fixup
  the DWA user's mail database
  b. After the fixup command was started, try to open a mail from
  DWA user's
  mailbox as quickly as possible (This operation should be done
  before the fixup
  command is finished)
  5. "HTTP 500 internal server error" is returned to the browser,
  and nothing can
  be displayed in the browser.And the following error message is
  output to the
  server console:
  "HTTP Web Server: Lotus Notes Exception - This database is
  currently being used
  by some one else.In order to share a Notes database, all users
  must use a
  Domino Server instead of a File Server"
  6. After the complete of fixup command which was issued in step
  4, try to open
  the database from notes client, the following message will be
  displayed in a
  message box, and the file cannot be opened:
  "This database is currently being used by some one else.In order
  to share a
  Notes database, all users must use a Domino Server instead of a
  File Server"
  7. Try to fixup the database, the same error message will be
  output to the
  server console.
  8. Execute "drop all" & "dbcache flush" command from server
  console, the
  database still cannot be accessed with the same error message.
  9. Restart the Domino server, then the database can be
  accessed.
  
  Additional Information:
  If you do the following steps at first, and then do the
  reproducing steps of
  this SPR, you can find that the mail database will not be
  locked.
  1. Create a new user group named "TestGroup"
  2. Add the owner of the dwa mail database to "TestGroup"
  3. Add "TestGroup" into  the "administrators" field of [Server
  
  Document]-[Security] tab.
  4. Add "TestGroup" to the ACL of the mail database, give the
  group with the
  mananger's right of the database.
  5. Remove the owner from the ACL of the mail database.
  6. Restart the server to make the change of the server document
  effective.
  7. Do Step 2 - Step 8 of the SPR's reproducing steps, you will
  find that
  without restarting the domino server, the owner can access the
  mail database
  and a new fixup command can be executed.
  
  Anyway this can not be used as a workaround for this SPR.
  

Local fix

• Restart the Domino server
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# UTOO7F3B3K.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

• Fixed component name

  DOMINO SERVER

• Fixed component ID

  5724E6200

Applicable component levels

• R800 PSN

     UP