LO46631: INOTES: NEW MAIL NOTIFICATIONS DISPLAY A POPUP ALERT, STEALING F OCUS OF WORKSTATION, INSTEAD OF A MODAL DIALOG

APAR status

• Closed as requirement.

Error description

• Beginning in 8.5.1, iNotes now displays a pop-up alert (when
  enabled in
  preferences) instead of a modal dialog embedded within the web
  page when new
  mail arrives. For mail notifications, the pop-up alert is now
  the only
  notification that can be enabled when new mail arrives and the
  option for a
  modal dialog has been removed.
  
  Several users have complained that with the new pop-up alert
  option enabled,
  the browser steals focus of their workstation when the new mail
  notification
  occurs, and there is no option to revert to the old behavior of
  simply
  displaying the div dialog in the web page. If the users disable
  the pop-up
  alert, they are not notified at all when new mail arrives.
  
  Customer is requesting that we re-introduce the option to
  "Prompt when new mail
  arrives" (modal dialog) in addition to the "Display a popup
  alert" option. If
  users enabled both, they would be given a pop-up alert and also
  prompted in the
  webpage, but if they only selected "prompt when new mail
  arrives", it would
  prevent the pop-up alert from displaying. This way, they would
  basically have
  the ability to revert to the old behavior.
  
  This is not the same as SPR CJMS7XBSC5, in which customers have
  expressed
  concern that they are prompted twice for a calendar reminder.
  For calendar
  alerts, we display both a pop-up alert and (if the user does not
  dismiss the
  alert) also a subsequent modal dialog in the web page.
  
  Steps to Reproduce:
  Enable "Display a popup alert" in the iNotes preferences -> Mail
  -> General
  Testing using Internet Explorer 7, found that when the browser
  is completely
  minimized, the pop-up alert will display in the foreground but
  the browser will
  remain in the background and the taskbar will only flash until
  the user takes
  action. If the user dismisses the pop-up alert, the browser will
  remain
  minimized, but if the user clicks "ok" the browser will move to
  the foreground.
  However, if Internet Explorer is not minimized to the tray (and
  is simply an
  inactive window behind another application), the pop-up alert
  and browser will
  both steal focus. Dismissing the pop-up alert will still leave
  the browser as
  the active window.
  

Local fix

• Disable the pop-up mail alert notifications in iNotes
  preferences
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# JBEN7Y5LKP.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels