LO44196: MAIL INBOX IS NOT REFRESHED WHEN NEW MAIL ARRIVING WITH NOTES 8 STANDARD AND WHEN MYWORK IS SET UP AS HOME PAGE.

APAR status

• Closed as fixed if next.

Error description

• Problem description
  This issue is related to the SPR # SIWA76L835.
   Customer is reporting an issue with the Auto Refresh feature in
  Notes 8.5.
  When you set up My Work as the home page and have also the mail
  file opened,
  newly arrived mail is only auto refreshed in the mail view of
  the
   My Work home page, and not also in the mail box.
  
  Environment
  Windows XP
  Notes 8.5 FP1
  
  Steps to reproduce:
  
  
  
  1. Open Lotus Notes, work on the server, set the setting check
  for new mail
  to 1 minutes (mail preferences)
  
  
  2. Open the mail database
  
  3. Open the home page, configure the MyWork page as homepage
  
  
  
  
  4. Send an e-mail from another user to this user
  
  5. The MyWork page needs to be open  and its tab
  active.
  6. You see that the new e-mail arrives in the inbox in the
  MyWork page (e.g.
  Test 4)
  
  7. Switch to the inbox in the mail database
  
  8. The new e-mail (Test 4) is not visible.
  

Local fix

• Refresh manually (F9) the inbox
  

Problem summary

• The problem will be fixed in the next release of the product.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# RGAU7ULL4L.
  The problem will be fixed in the next release of the product.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R802 PSN

     UP