LO42360: DAMO 802: DISMISSED BIRTHDAY REMINDER RETURNS IF SWITCHING CLIENT WORKSTATION

APAR status

• Closed as fixed if next.

Error description

• Customer uses a laptop and a desktop workstation to access his
  mail file on Domino through DAMO 8.0.2 and outlook 2003
  client.
  When a birthday reminder popup, customer dismisses it from
  laptop. After some time, customer access his mail file through
  desktop workstation, the reminder will pop up again. Customer
  dismisses it, then the reminder will return again in laptop next
  time.
  
  This problem does not happen if using only one workstation to
  access the mail file.
  
  Steps to reproduce:
  1. Install the outlook 2003 and DAMO 8.0.2 on two machines and
  point to the same user account and mail file.
  2. Create two contacts 'test test' and 'test 2' and enter the
  birthday in the details tab.
  3. Save the changes and open the calendar of the user with notes
  client, make sure that the calendar entries for the birthday
  are present and 'notify me' is checked.
  4. Open the mail file with outlook client on machine 1, get the
  reminder.
  5. Click 'dismiss all' or 'dismiss', then close the outlook
  client on machine 1.
  6. Open the mail file with outlook client on machine 2, get the
  reminder again.
  7. Click 'dismiss all' or 'dismiss', then close the outlook
  client on machine 2.
  8. Open the mail file with outlook client on machine 1 again,
  the reminder pop up again.
  9. The reminder will popup some times when switching between
  machine 1 and machine 2. After a few times, the reminder will
  not popup again.
  
  
  This problem does not happen with DAMO 7.0.3.
  

Local fix

• Use one machine only to access the mail file
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# YYLI7TXBNY.
  The problem will be investigated for a potential solution in
   the next release of the product.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R802 PSN

     UP