LO41883: "UNABLE TO SAVE THE DESKTOP - THIS DATABASE CANNOT BE READ DUE T O AN INVALID ON DISK STRUCTURE"

APAR status

• Closed as fixed if next.

Error description

• When the user tried to shut down the Notes client he saw below
  error message.
  The customer is using Citrix presentation server 5.0, I don't
  know if it's a
  supported configuration. (presentation server 4.5 is
  supported)
  
  "Unable to save the desktop - This database cannot be read due
  to an invalid on
  disk structure"
  

Local fix

• Below error message indicates the Notes client couldn't access
  desktop8.ndk and bookmark.nsf because there's some corruption in
  them. This problem could be due to database itself, network,
  harddisk and configuration.
  
  "Unable to save the desktop - This database cannot be read due
  to an invalid on disk structure"
  
  To move this problem forward, I have some recommendation for
  you.
  
  Recommendation:
  ================
  - run database maintenance command on desktop8.ndk and
  bookmark.nsf.
  
  1) fixup -F
  2) compact -c
  3) updall -R
  
  Ref:
  ================
  This is a similar issue, but not exactly, just fyi.
  
  Title: Error: 'Server Error: This database cannot be read due to
  an invalid on disk structure' sending Notes mail
  Doc #: 1237450
  URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg212374
  50
  
  Title: NIF: Detected Storage Corruption Error
  Doc #: 1220375
  URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg212203
  75
  

Problem summary

• The problem will be fixed in the next release of the product.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# QJSU7TDCP3.
  The problem will be fixed in the next release of the product.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R850 PSN

     UP