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LO40552: IBM LOTUS NOTES ERROR "DOCUMENT HAS BEEN DELETED" WHEN TRYING TO DELETE MAIL FROM INBOX USING RIGHT CLICK

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APAR status

  • Closed as fixed if next.

Error description

  • Steps to reproduce ->
    1 - Install Lotus Notes client 8.0.2
    2 - Apply the fix for 802 FP1 HHF13
    3 - Open the notes client , File -> Preferences -> Basic Notes
    Client
    Config tick the option
          "Show check marks in margin for selected documents"
    
    4 - Enable Soft deletion for the mail file
    5 - Now open the mail file Inbox and right click a document in
    Inbox and
    select "Cut"
    6 - Now without performing any action of the cut document ,
    right click
    another document and select "Delete"
    7 - You get an error " Document has been delete "
    
    
    8 - The document still gets deleted and can be found in the
    trash folder
    
    The issue does not occur with Notes client 802 without any
    Hotfix on it
    

Local fix

  • 1 - Uncheck "Show check marks in margin for selected documents"
    , it
    works fine without error
    
    
    
    2 - Using Keyboard shortcut to cut a mail after selecting it
    i.e. Ctrl +
    X , it works fine without error
    
    
    
    3 - Using Edit menu to Cut and delete document after selecting
    it , it
    works fine without error
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SVAA7S2ET7.
    Part of batch processing of low weight issues. If weight
     increases, this issue will be considered for a future release
    

APAR Information

  • APAR number

    LO40552

  • Reported component name

    NOTES/DOMINO 7X

  • Reported component ID

    5724E6200

  • Reported release

    802

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-05-18

  • Closed date

    2010-03-10

  • Last modified date

    2010-03-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

Applicable component levels

  • R802 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
10 March 2010