LO39918: 802 STANDARD CLIENT CRASHES WHEN CLICKING ON THE OPTION "SHOW IM AGES"

APAR status

• Closed as fixed if next.

Error description

• Problem receiving the internet email with images:
  in place of images are displayed the red X  and clicking on
  the option "Show
  images" the client crashes.
  
  
  ############################################################
  ### FATAL THREAD 1/19 [ NLNOTES:  1180:  17c4]
  ### FP=0x0013e4dc, PC=0x60638d0e, SP=0x0013e4b4
  ### stkbase=00140000, total stksize=212992, used stksize=6988
  ### EAX=0x00000000, EBX=0xffffffff, ECX=0x00000000,
  EDX=0x074a3188
  ### ESI=0x002b3080, EDI=0x006f004e, CS=0x0000001b,
  SS=0x00000023
  ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
  Flags=0x00010246
  Exception code: c0000005 (ACCESS_VIOLATION)
  ############################################################
  @[ 1] 0x60638d0e nnotes.OSFreeBBlockReal@20+174
  (2b3080,ffffffff,74a3188,0,0)
  @[ 2] 0x6063918a nnotes.OSFreeBBlockAddr@16+26
  (2b3080,ffffffff,74a3188,0)
  @[ 3] 0x6000c1c9 nnotes.OSLocalFree@4+153 (74a3194)
  @[ 4] 0x602b92a8 nnotes.MIMEActiveContentFStr:: scalar deleting
  destructor'+24 (1)
  @[ 5] 0x61e95d25 nnotesws.DestroyMimeWalkList@4+37 (74a3194)
  @[ 6] 0x61e99b8d nnotesws.SaveMimeIntoFile+301 (74a3194)
  @[ 7] 0x61e99d17 nnotesws.ReloadMimeWalk+55 (74ca014)
  @[ 8] 0x61e99dcf nnotesws.DocShowDelayedImages@4+159 (74ca014)
  @[ 9] 0x61e7ed5f nnotesws.CRODocSelection::CommonCommand+2463
  (7471814)
  @[10] 0x61760f89 nnotesws.CDocScriptSelection::CommonCommand+25
  (7471014)
  @[11] 0x6175b22b
  nnotesws.CLotusScriptUIObject::DoCommonCommand+139 (74a3e14)
  @[12] 0x6175b193
  nnotesws.CLotusScriptUIObject::DoCommonCommand+35 (74a3e14)
  @[13] 0x6175b971 nnotesws.CLSXUIDocumentWnd::DispatchMethod+785
  (74a3e14)
  @[14] 0x617033ce nnotesws.LSXUICLASSCONTROL@16+878
  (3ba158,109,13ef6c,13efb8)
  @[15] 0x616d9014 nnotesws.NECLASSCONTROL@16+52
  (3ba158,109,13ef6c,13efb8)
  @[16] 0x616d91b9 nnotesws._tag_NotesADTControl::ClassControl+25
  (747103c,3ba158,109,13ef6c)
  @[17] 0x6004f62d nnotes.LSsInstance::AdtCallBack+269
  (3ba158,61703060,109,60cb2c8)
  @[18] 0x6006638d nnotes.LScObjCli::ProdMethodCall+61
  (60cb288,6d8,6227d74,10003)
  @[19] 0x60066292 nnotes.LSsThread::AdtDoProdCallout+162
  (6253258,60cb288,10003,6227d28)
  @[20] 0x600661ad nnotes.LSsThread::AdtCallMethod+45
  (4,6228340,1,2)
  @[21] 0x60021a26 nnotes.LSsThread::NRun+5926
  (6253258,6224968,6253258,13f11c)
  @[22] 0x60022196 nnotes.LSsThread::Run+182
  (6253258,3ba158,0,0)
  @[23] 0x60026014 nnotes.LSsThread::ExecuteEvent+244
  (6253258,60ca848,62533ac,0)
  @[24] 0x60024c2d nnotes.LSsInstance::RunEvent+301
  (3ba158,747be3c,d5,0)
  @[25] 0x616dd731 nnotesws.LSEcInstance::SignalClientEvent+161
  (3b8bf8,3b8bf8,0,74ca014)
  @[26] 0x616a5419 nnotesws.LSEcInstance::Resume+217
  (3b8bf8,0,74ca014,d5)
  @[27] 0x616dd54b nnotesws.LSEObjectRaiseEvent@36+139
  (3b8bf8,6224968,747be14,747be3c,0,0,0,0,0)
  @[28] 0x616d8fb1 nnotesws.LSEThread::RaiseEvent+129
  (0,747be3c,747be14,d5,0,0,0,0,0)
  @[29] 0x616d915d nnotesws.CLSUIDocument::RaiseEvent+253
  (7473d14,747be14,62130bfc,0,0,0,0,0,0)
  @[30] 0x616d9dc8 nnotesws.DocScriptRaiseEvent@28+520
  (7473d14,747be14,0,0,0,0,0)
  @[31] 0x61f3effb nnotesws.DocExecuteButton@12+107
  (74ca014,743e810,743eac4)
  @[32] 0x616f7492 nnotesws.HotRegionEvent@20+370
  (743e810,743eac4,3,5e018b,0)
  @[33] 0x616a51a1 nnotesws.HotSpotRunEvent@20+241
  (743e810,743eac4,3,5e018b,0)
  @[34] 0x616a5067 nnotesws.DocDispatchRABEvent@20+151
  (74ca014,747df14,3,5e018b,0)
  @[35] 0x61f6ba21 nnotesws.@DocMouseButtonUp@16+849
  (18b,0,220d2a,74ca014)
  @[36] 0x616abc3a nnotesws.@DocWindowsMessage@24+1482
  (0,5e018b,13f69c,13f690,0,0)
  @[37] 0x616aa6c0 nnotesws.DocRichTextWndProc@16+256
  (74ca014,202,0,5e018b)
   [38] 0x7e398734 USER32.GetDC+109 (616aa5c0,220d2a,202,0)
   [39] 0x7e398816 USER32.GetDC+335 (0,616aa5c0,220d2a,202)
   [40] 0x7e3989cd USER32.GetWindowLongW+295
  (13f7b0,0,13f7d0,6171a2c6)
   [41] 0x7e398a10 USER32.DispatchMessageW+15
  (13f7b0,1,808e2,61680000)
  @[42] 0x6171a2c6 nnotesws.NEMMainLoop@4+742 (4013d0)
  @[43] 0x004019f7 NLNOTES.WinMain@16+1575 (61759040,0,16231d,0)
  @[44] 0x00401ea9 NLNOTES.WinMainCRTStartup+389
  (122fb0,7c91ee18,7ffdd000,8054a6ed)
   [45] 0x7c816fd7 kernel32.RegisterWaitForInputIdle+73
  (401d24,0,78746341,20)
  
  From Console log
   DESKKFMAddExeImageName> Can not determine
  notes2 PID to wait for
  DeskClientOpenInt> Calling CreateProgramRCP
  pszRCPCmdLine[/authenticate "=C:\Lotus\notes\notes.ini"]
  bDeskProvisioningRestart
  [0] DeskClientOpenInt> Executed CreateProgramRCP
   ] DynConfig> Found $DPLocked field: $DPLockedmes    V
  on policy note.  Writing to loc doc DynConfig> Found $DPLocked
  field: $DPLockedUnstripped
  on policy note.  Writing to loc doc
  

Local fix

• With the basic notes installation this issue doesn't occur,
  Customer made changes to the notes.ini file on my PC, I entered
  the string "UseBasicNotes=1".
  and click on "Show Images"  button in the email the error no
  longer appeared!...and
  all the images
  have displayed!
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# SGOI7REEJ2.
  Fixed in8.5.1
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R802 PSN

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