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LO38927: NPROCMON PANIC: SERVER PROCESS TERMINATED ABNORMALLY

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • NPROCMON crash with error message "PANIC: Server Process
    terminated abnormally"
    The server is exiting with an abnormal status and nprocmon is
    seeing this and
    then forces a panic.
    
    This is the same issue as was tracked in LMAA62ER6U however that
    SPR seems to
    have derailed from the original issue that was reported.
    Also there was no mention of 8.x so I felt it was necessary to
    open a new SPR.
    Also see Ken's comments from LMAA62ER6U:
    
    "08/20/2007 09:49:12 AM: Ken Brunsen /  Changed Regression from
    NULL to Unknown
    General Comments: It would appear that Eric is working an issue
    with a customer
    related to this spr and has distributed code to them. The
    problem is that right
    now this spr seems to be getting used to store any issues
    related to the server
    exiting abnormally and that's not good. I am going to close this
    spr out and in
    the future specific sprs need to be opened for each incident.
    Eric, if a
    customer is having the server exit abnormally then please enter
    a new spr for
    it based on why the server is exiting (the error it returns) and
    also please
    make sure to submit your new procmon code to the pack (enhanced
    debugging code
    is always useful). Thanks"
    
    
    Stack:
    
    ############################################################
    ### thread 1/2: [nprocmon:  1764:  1768] FATAL THREAD (Panic)
    ### FP=0012e128, PC=7c8285ec, SP=0012e0b8
    ### stkbase=00130000, total stksize=20480, used stksize=8008
    ### EAX=0x00000000, EBX=0x00000000, ECX=0x0012d700,
    EDX=0x00000000
    ### ESI=0x00000490, EDI=0x00000000, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c8285ec ntdll.KiFastSystemCallRet+0
    (490,493e0,0,12e6b0)
     [ 2] 0x77e61c8d kernel32.WaitForSingleObject+18
    (490,493e0,1,12e8cc)
    @[ 3] 0x601a8f34 nnotes.OSRunExternalScript@8+1300 (12c,1)
    @[ 4] 0x601a93ca nnotes.FRTerminateWindowsResources+986
    (1,0,1010,1)
    @[ 5] 0x601a978f nnotes.OSFaultCleanupExt@24+895
    (b34dd8,1010,0,0,0,12ebfc)
    @[ 6] 0x601a981a nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 7] 0x601b4d14 nnotes.OSNTUnhandledExceptionFilter@4+276
    (12fc34)
    @[ 8] 0x60179db8 nnotes.Panic@4+520 (12fc54)
     [ 9] 0x004010e5 nprocmon+4325 (400000,1,400000,0)
     [10] 0x0040112f nprocmon+4399 (2,400000,0,ece)
     [11] 0x00401264 nprocmon+4708 (0,0,0,2)
     [12] 0x00401156 nprocmon+4438 (2,3f2a48,3f2a80,94)
     [13] 0x004014e5 nprocmon+5349 (0,0,7ffde000,0)
     [14] 0x77e6f23b kernel32.ProcessIdToSessionId+521
    (401379,0,78746341,20)
    
    This is what you see at the Domino console:
    
    [1764:0002-1768]  Thread=[1764:0002-1768]
    Stack base=0x0012F178, Stack size = -748 bytes
    PANIC: Server Process terminated abnormally (-1073740972)
    

Local fix

  • Enable the parameter PROCESS_MONITOR_DISABLED=1 to disable the
    process monitor
    function.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# CTOI7QFKSL.
    Fixed in 8.0.2 FP2
    

APAR Information

  • APAR number

    LO38927

  • Reported component name

    NOTES/DOMINO 7X

  • Reported component ID

    5724E6200

  • Reported release

    802

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-03-24

  • Closed date

    2010-01-22

  • Last modified date

    2010-01-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

Applicable component levels

  • R802 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 January 2010