APAR status
Closed as user error.
Error description
Server is continuously crashing on http task with following stack: ############################################################ ### thread 22/61: [ nhttp: 08ac: 085c] FATAL THREAD (Panic) ### FP=0x3e00a6f0, PC=0x7c82ed54, SP=0x3e00a680 ### stkbase=0x3e010000, total stksize=262144, used stksize=22912 ### EAX=0x3bbe0000, EBX=0x3e00b2c0, ECX=0x3e0099ec, EDX=0x00002000 ### ESI=0x00000b74, EDI=0x00000000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000293 ############################################################ [ 1] 0x7c82ed54 ntdll.KiFastSystemCallRet+0 (b74,927c0,0,3e00aea0) [ 2] 0x77e6ba12 kernel32.WaitForSingleObject+18 (b74,927c0,3e00b634,3e00b2e6) @[ 3] 0x601a2e75 nnotes.FRSendCommandToService+789 (3e00aec0,3e00b2c0,3e00b2e6,5) @[ 4] 0x601a3aaf nnotes.OSRunExternalScript@8+1055 (258,1) @[ 5] 0x601a402f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0) @[ 6] 0x601a43f8 nnotes.OSFaultCleanupExt@24+888 (1316a14,1010,0,0,0,3e00b95c) @[ 7] 0x601a447a nnotes.OSFaultCleanup@12+26 (0,1010,0) @[ 8] 0x601af924 nnotes.OSNTUnhandledExceptionFilter@4+276 (3e00c994) @[ 9] 0x601740e6 nnotes.Panic@4+534 (60c83ff6) @[10] 0x601784c3 nnotes.LockHandleExt@16+275 (0,3e00c9d8,3e00c9dc,0) @[11] 0x60178663 nnotes.OSLockObjectExt@8+35 (60f32dc8,60f32e7a) @[12] 0x6000295e nnotes.OSLockObject@4+14 (0) @[13] 0x6009c1c6 nnotes.NIFCGAccess@8+38 (3cc52ae4,0) @[14] 0x6067c98b nnotes.ILUpdateCollection@4+27 (3cc52ae4) @[15] 0x6067d648 nnotes.ILGetServerConfigInformation@4+936 (3e00cda8) @[16] 0x6063c684 nnotes.NABLookup::LookupBasicUser+452 (40e1523c,677108,40e1503c,5) @[17] 0x00418088 NINOTES.AuthUser::LookupPassword+280 (3c71c018,40e16018,40e15018,40e15018) @[18] 0x00419070 NINOTES.AuthUser::Authenticate+848 (3c71c018,1,0,40e1a018) @[19] 0x00419408 NINOTES.AuthUser::AuthenticateSession+56 (40e1e229,40e1e238,3c71c018,40e1a018) @[20] 0x00489dae NINOTES.CmdHandler::HandleLoginUserCmd+350 (0,0,40e1a018,2965d018) @[21] 0x00444602 NINOTES.CmdHandlerBase::PrivHandle+658 (40e1a018,0,0,2965d018) @[22] 0x00442a59 NINOTES.CmdHandler::PrivHandle+121 (40e1a018,3cc29e54,40e1a018,0) @[23] 0x00443698 NINOTES.CmdHandler::Handler+216 (40e1a018,2965d018,3e00f1a4,3e00f1a4) @[24] 0x00439a5a NINOTES.Cmd::Execute+58 (3cc29ff0,3cc29e44,3cc299f0,60002a11) @[25] 0x00481618 NINOTES.InotesHTTPAuthenticate+344 (3cc29e54,4,3cc29b78,3cc29b58) @[26] 0x10015116 nhttpstack.HTInotesRequest::Authenticate+70 (3cc29b58,3cc299f0,0,10021d06) @[27] 0x100110bc nhttpstack.HTRequestExtContainer::Authenticate+108 (0,2a5daebb,0,6d616e2f) @[28] 0x10027971 nhttpstack.HTSession::StartRequest+897 (2a5daec7,2a5daebb,0,830) @[29] 0x1002ee9f nhttpstack.HTWorkerThread::CheckForWork+399 (18e2ee8,2a5daebb,3,1002b91a) @[30] 0x1002f3f8 nhttpstack.HTWorkerThread::ThreadMain+88 (2a5daebb,0,0,0) @[31] 0x600fe6ef nnotes.ThreadWrapper@4+175 (0) [32] 0x77e66063 kernel32.GetModuleFileNameA+235 (0,0,0,0)
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RSHA7QAG24. This problem was resolved as: Not A Bug
APAR Information
APAR number
LO38802
Reported component name
NOTES/DOMINO 7X
Reported component ID
5724E6200
Reported release
702
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-03-19
Closed date
2009-05-11
Last modified date
2009-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 May 2009