IBM Support

LI83189: PORTAL DIRECTOR BECOMES NON-RESPONSIVE.

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APAR status

  • Closed as program error.

Error description

  • The timeout param for the DNS lookup not working due to code
passing retries instead of tries.

Local fix

  • 



Problem summary


    

  • Dynatrace was causing the portal director code to randomly hang
and some portal pods to end up not-ready

    



Problem conclusion


    

  • This is now fixed in 10.0.5.8 and 10.0.8.1.
The portal pods add an annotation to tell dynatrace not to
instrument them from 10.0.5.9 and 10.0.8.1.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    LI83189
    • 

  • Reported component name
    API CONNECT ENT
    • 

  • Reported component ID
    5725Z2201
    • 

  • Reported release
    A0X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-06-10
    • 

  • Closed date
    2024-11-09
    • 

  • Last modified date
    2024-11-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    API CONNECT ENT
    • 

  • Fixed component ID
    5725Z2201
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            10 November 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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