APAR status
Closed as program error.
Error description
When a particular LDAP user tries to login, if any of these 3 user properties have changed in the LDAP (first name, last name, email), the login request gets stuck and status code 499 'client closed request' is returned by juhu. Other users can still log in successfully. Re-create steps: 1. Login into the CMC as admin 2. Create a new LDAP user-registry with external group mapping enabled 3. Add the LDAP registry in the CMC login 4. Create a custom role with the LDAP group details 5. Try to login in the CMC and it should work 6. Login into your Active Directory server 7. Find the user that has been used for step-5 8. Change the last name of the user 9. Repeat the login step as step-5 CMC UI will keep loading the submitting the user credentials and will throw a time out error.
Local fix
Restart all apim, taskmanager, postgres pods to free up db locks, then remove the difference between user in API Connect vs. user in LDAP. You can do this by deleting the user from API Connect.
Problem summary
When a particular LDAP user tries to login, if any of these 3 user properties have changed in the LDAP (first name, last name, email), the login request gets stuck and status code 499 'client closed request' is returned by juhu. Other users can still log in successfully.
Problem conclusion
Fix is targeted for 10.0.8.0, 10.0.5.8
Temporary fix
Comments
APAR Information
APAR number
LI83167
Reported component name
API CONNECT ENT
Reported component ID
5725Z2201
Reported release
A0X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-04-29
Closed date
2024-06-21
Last modified date
2024-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
API CONNECT ENT
Fixed component ID
5725Z2201
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
Document Information
Modified date:
21 June 2024