IBM Support

LI82788: MULTI SITE HA PORTAL CLUSTERS FAILS TO BOOTSTRAP IF DB-1 POD IN THE ACTIVE DC GETS STUCK IN PASSIVE MODE

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APAR status

  • Closed as program error.

Error description

  • Multi site HA Portals stuck at 'progressing to passive' and
'progressing to active' condition when performing failover.

Local fix

  • 



Problem summary


    

  • When changing from passive to active portal-db-1 can get stuck
in passive state in certain cicumstances

    



Problem conclusion


    

  • portal-db-1 will be deleted to force it to be active, if it is
not ready 2 minutes after changing the CR mode to active

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    LI82788
    • 

  • Reported component name
    API CONNECT ENT
    • 

  • Reported component ID
    5725Z2201
    • 

  • Reported release
    A0X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-10-13
    • 

  • Closed date
    2023-01-27
    • 

  • Last modified date
    2023-01-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    API CONNECT ENT
    • 

  • Fixed component ID
    5725Z2201
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 January 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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