LI82615: THE S3 BACKUP CODE DOESN'T WORK WITH A CUSTOM PORT.

APAR status

• Closed as program error.

Error description

• [   syslogd stdout]  1630 02a087:f78247:859ecd 2022-05-02
  13:40:14: remote_transfer_backup: Command Started:
  /opt/ibm/bin/remote_transfer_backup -l -j
  [   syslogd stdout]  1630 02a087:f78247:859ecd 2022-05-02
  13:40:14: remote_transfer_backup: PASSWORD ERROR: There is no
  backup server password or ssh key set in the portal!
  [   syslogd stdout]  1630 02a087:f78247:859ecd 2022-05-02
  13:40:14: remote_transfer_backup: =============================
  ===============================================================
  ===========
  [   syslogd stdout]  1630 02a087:f78247:859ecd 2022-05-02
  13:40:14: remote_transfer_backup: ERROR occurred in script
  remote_transfer_backup at line: 105.
  [   syslogd stdout]  1630 02a087:f78247:859ecd 2022-05-02
  13:40:14: remote_transfer_backup:   at
  main(/opt/ibm/bin/remote_transfer_backup:105)
  
  
  
  after fixing the portal backup secret, we don't see password
  error but still we see that port 443 is used instead of 12443
   message: |
    2022-05-05 18:35:28: UPLOAD ERROR, RC 1: Please see the admin
  logs of sus-apic-portal-fc4c4c3c-www-0 for more information.
    2022-05-05 18:35:28: ERROR: Could not authenticate with backup
  server
    2022-05-05 18:35:28: Uploading
  /tmp/apic_portal_connection_test to storage-vip.dev.ebc.gov.on.
  ca/us-east-1:443:dev-apic10-gc-portalbackup-bucket/connection_t
  estobjstore(path) INFO: The region appended to the hostname will
  likely be ignored as it is usually only relevant at bucket
  creation time: us-east-1 UPLOAD ERROR RC: 1 UPLOAD ERROR RESULT:
  Error: failed to upload file, RequestError: send request failed
  caused by: Put "https://storage-vip.dev.ebc.gov.on.ca/dev-apic1
  0-gc-portalbackup-bucket/connection_test":dial tcp 10.205.52.26:
  s3store upload [ENDPOINT] [REGION] [BUCKET] [KEY] [FILENAME]
  [flags] Flags: --debug Enable debug logging -h, --help help for
  upload
    2022-05-05 18:35:28: Cannot backup all sites as cannot
  authenticate with the backup server.
    2022-05-05 18:35:28: An error occurred backing up the
  installed sites, so not performing a system backup. (None or
  some sites may have been backed up)
    2022-05-05 18:35:27: CLI task (backup:all) starting.
    2022-05-05 18:35:28: Testing authentiation to destination
  dev-apic10-gc-portalbackup-bucket on
  storage-vip.dev.ebc.gov.on.ca/us-east-1:443 objstore(path)
    2022-05-05 18:35:28: Uploading connection_test to storage-vip
  .dev.ebc.gov.on.ca/us-east-1:443:dev-apic10-gc-portalbackup-buc
  ket/using objstore(path)
    2022-05-05 18:35:28: CLI task (backup:all) failed.
  

Local fix

Problem summary

• portalBackup.port is ignored and 443 is used when protocol is
  objStore
  

Problem conclusion

• The <span style="background-color:rgb(255, 255,
  255)">portalBackup.port setting is now not ignored when protocol
  is objStore</span>
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels