IBM Support

LI81647: BROWSERS GO BLANK BY CLICKING "CONSUMER-ORG" IN API MANAGER UI AFTER LOGIN AS DEVELOPER

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APAR status

  • Closed as program error.

Error description

  • Here are the re-create steps :

1. Create a user in the current
APIM , Provider Org - with the role as "Developer"
2. Make sure
have a consumer-org for the catalog in the current Provider
Org.
3. Try to login in the Provider Org (APIM UI) as the new
developer user - you have created in Step-1
4. Go to any of the
catalogs ----> click on "Consumer Organization"
The page will
become blank.

Local fix

  • Try to give the developer, a consumer org manager role to able
to perform the action.

Problem summary

  • Users may experience a blank browser screen when logging in to
API Manager as a Developer and clicking "Consumer Organization"
in a catalog.

Problem conclusion

  • The product is updated in 2018.4.1.12 to address the issue.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    LI81647
    • 

  • Reported component name
    API CONNECT ENT
    • 

  • Reported component ID
    5725Z2201
    • 

  • Reported release
    18X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-07-31
    • 

  • Closed date
    2020-10-27
    • 

  • Last modified date
    2020-10-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    API CONNECT ENT
    • 

  • Fixed component ID
    5725Z2201
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 October 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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