IBM Support

LI80822: SFTP CONNECTIONS ONLY ERROR WHEN ATTEMPTING PORTAL BACKUP

Direct links to fixes

IBM_API_Connect_ICP_Enterprise_2018.4.1.5
IBM_API_Connect_ICP_Professional_2018.4.1.5

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The portal backup fails with the following error:

[   syslogd stdout] xx:xx <time>: backup_site: This service
allows sftp connections only.
[  director stderr] yy:yy <time>: 52681fbe <time>: UPLOAD
ERROR, RC 1: Please see portal-www admin logs for more
information
[   syslogd stdout] xx:xx <time>: backup_site: UPLOAD ERROR RC:
1
[   syslogd stdout] xx:xx <time>: backup_site: UPLOAD ERROR
RESULT:
[   syslogd stdout] xx:xx <time>: backup_site: Error occurred in
script backup_site at line: 2890.

Local fix

  • 



Problem summary


    

  • Backup fails with this error: '<span
style="background-color:rgb(255, 255, 255)">This service allows
sftp connections only'</span>

    



Problem conclusion


    

  • Fix targeted for release in v2018.4.1.5

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    LI80822
    • 

  • Reported component name
    API CONNECT ENT
    • 

  • Reported component ID
    5725Z2201
    • 

  • Reported release
    18X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-04-26
    • 

  • Closed date
    2019-04-29
    • 

  • Last modified date
    2019-04-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    API CONNECT ENT
    • 

  • Fixed component ID
    5725Z2201
    • 



Applicable component levels


    

  • R18X  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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