APAR status
Closed as Permanent restriction.
Error description
When user tries to activate account in the developer portal UI, it fails with an unformatted error messages: There was an error creating your account a:2:{s:2:"id";s:24:"5jdjdbsnbfw23484sjfffgdfg10394";s:6:"errors" ;a:1:{i:0;a:1:{s:27:"generic:internalServerError";s:106:"Could not process the API request. See the server log for more information, or contact your administrator.";}}}
Local fix
Problem summary
Sometimes when user activation fails a low-level mgmt server error is presented.
Problem conclusion
Error message presented is helpful for problem diagnosis when support requests are opened, and so will be left as it is.
Temporary fix
Comments
APAR Information
APAR number
LI80320
Reported component name
API CONNECT ENT
Reported component ID
5725Z2201
Reported release
507
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-06
Closed date
2019-08-20
Last modified date
2019-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"507","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
29 September 2021