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JR65054: THE CASE INFORMATION SUMMARY VIEW IS NOT DISPLAYED FOR THE CASE WHEN YOU SELECT THE CASE FROM THE CASE LIST WIDGET

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APAR status

  • Closed as program error.

Error description

  • The summary view in the Case information widget is now displayed
    for a case when you select the case from the case list widget.
    This issue occurs when the Case page is the default landing page
    for the role.  If the default landing page for the role is a
    different page, then selecting the Case page and a case after
    shows the summary for the case without any issues.
    This issue occurs after you apply the fix for APAR PJ46557.
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the summary
     view in the case information widget is displayed correct when
    you select the case from the case list widget.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR65054

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-06-20

  • Closed date

    2022-06-27

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025