JR64846: YOU SEE ARRAY INDEX OUT OF RANGE EXCEPTION WHEN YOU RUN CONFIGURE THE CASE MANAGEMENT OBJECT STORES TASK AFTER UPGRADE

8.6.30021031-WS-BPM-IFJR64846

APAR status

• Closed as program error.

Error description

• When you run the 'Configure the Case Management Object Store'
  task in Case Configuration tool, after you upgrade a legacy IBM
  Case Manager v.5.3.3 configuration to IBM Business Automation
  Workflow, an array index out of range exception is returned.
  
  The Case Configuration tool console displays an error similar to
  the following:
  
  Finished running Configure the Case Management Object Stores
  An error occurred while running Configure the Case Management
  Object Stores The task failed because of the following error:
  The case management add-ons cannot be installed in Content
  Engine. Array index out of range: 38
  
  The Case Configuration tool logs contain something similar to
  the following:
  
  INFO Tue Mar 22 15:46:08 CDT 2022 Entering:
  com.ibm.casemgmt.config.ContentEngineHelper:installAddOn
  FINER Tue Mar 22 15:46:09 CDT 2022 THROW
  java.lang.ArrayIndexOutOfBoundsException thrown while executing
  method setUpCMTOS of com.ibm.casemgmt.config.ContentEngineHelpe
  Stack Trace follows (when available):
  java.lang.ArrayIndexOutOfBoundsException: Array index out of
  range: 38
  at com.filenet.api.util.Id.parseToBytesOrNull(Id.java:540)
  at com.filenet.api.util.Id.<init>(Id.java:163)
  at
  com.ibm.casemgmt.config.ContentEngineHelper.installAddOn(Content
  EngineHelper.java:6099)
  at
  com.ibm.casemgmt.config.ContentEngineHelper.setUpCMTOS(ContentEn
  gineHelper.java:1759)
  at
  com.ibm.ecm.configmgr.app.acm.task.ConfigureDevCMOS$Execution.ex
  ecuteWork(ConfigureDevCMOS.java:273)
  at
  com.ibm.ecm.configmgr.engine.task.TaskExecution.execute(TaskExec
  ution.java:136)
  at
  com.ibm.ecm.configmgr.engine.task.ExecuteTaskThread.run(ExecuteT
  askThread.java:44)
  at java.lang.Thread.run(Thread.java:822)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures you do not
  receive an array index out of range exception when you run the
  'Configure the Case Management Object Stores' task after you
  upgrade.
  

Temporary fix

• 1. Update Business Automation Workflow to 22.0.1 or later
  2. Upgrade to the latest ICM 5.3.3 interim fix, run all of the
  Case configuration tool tasks, prior to upgrading to Business
  Automation Workflow.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels