Direct links to fixes
APAR status
Closed as program error.
Error description
When you try to import a case solution package or snapshot into a v21.0.3 environment, the import fails with a type='Service' error similar to the following: The solution was not imported because of the following error: CONVERT_DATA failed. 30 items processed: 28 succeeded, 2 failed. Fatal operation error encountered while processing the following object - Class: CmAcmPage, Id: {XXXXXXXX-XXXX-XXXX-XXXX-16533297E6F5} Unable to find replacement value. type='Service', source item='Name', source value='CmAcmCASEDETAILS_DEFAULT_ADAPTER.WebSiteDisplayer17.Clien t-Side Human Service Viewer.webSiteDisplayerUrl' FNRAM9004 For IBM Cloud Pak for Business Automation, this error occurs for case solutions that were exported from a CP4BA 21.0.3 GA up to interim fix IF006 release and the import being performed on a CP4BA 21.0.3 IF007 or later release. PRODUCTS AFFECTED IBM Cloud Pak for Business Automation IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures import of a case solution package or snapshot does not fail when the solution is exported from a v21.0.3 environment.
Temporary fix
Comments
APAR Information
APAR number
JR64802
Reported component name
CLOUD PAK FOR A
Reported component ID
5737I2300
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-04-08
Closed date
2022-05-16
Last modified date
2022-10-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLOUD PAK FOR A
Fixed component ID
5737I2300
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
07 June 2024