IBM Support

JR64769: IBM FILENET CONTENT MANAGER CONTAINER FAILS TO DEPLOY

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APAR status

  • Closed as program error.

Error description

  • Filenet Content Manager fails to deploy because the CSS Pod does
    not activate. You make observe messages like the following in
    the K8S Event log:
    ...
    sed -i
    "s|/opt/IBM/ContentSearchServices/CSS_Server/log|/opt/IBM/Conten
    tSearchServices/CSS_Server/log/$(hostname)|g"
    /opt/IBM/ContentSearchServices/CSS_Server/config/constructors.xm
    l
    chmod 444
    /opt/IBM/ContentSearchServices/CSS_Server/config/constructors.xm
    l ' exited with 1: cp: cannot stat
    '/opt/IBM/ContentSearchServices/CSS_Server/iccConfig/ibm_constru
    ctors_mail.xml': No such file or directory
    sed: preserving permissions for
    '/opt/IBM/ContentSearchServices/CSS_Server/config/sedIU03YN':
    Operation not permitted
    chmod: changing permissions of
    '/opt/IBM/ContentSearchServices/CSS_Server/config/constructors.x
    ml': Operation not permitted , message: "cp: cannot stat
    '/opt/IBM/ContentSearchServices/CSS_Server/iccConfig/ibm_constru
    ctors_mail.xml': No such file or directory\nsed: preserving
    permissions for
    '/opt/IBM/ContentSearchServices/CSS_Server/config/sedIU03YN':
    Operation not permitted\nchmod: changing permissions of
    '/opt/IBM/ContentSearchServices/CSS_Server/config/constructors.x
    ml': Operation not permitted\n
    ...
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • RunAsUser is not picked up from Custom Resource (CR) YAML for
    CSS deployment because ecm_config.css.run_as_user is missing.
    

Problem conclusion

  • A fix is available or will be available that allows
    ecm_config.css.run_as_user to be picked up from CR YAML.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64769

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-29

  • Closed date

    2022-04-08

  • Last modified date

    2022-04-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 April 2022