IBM Support

JR64671: IF YOU ARE USING FRENCH LOCALE SETTING IN THE BROWSER, YOU CAN'T OPEN A SOLUTION THAT WAS CLOSED IMPROPERLY

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APAR status

  • Closed as program error.

Error description

  • If you configured your browser language setting to French
    locale, when you try to open a solution that was closed
    improperly, you get an invalid response message and the solution
     doesn't open.
    
    The message reads as follows:
    An invalid response was received from the server operation.
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Automation
    IBM Cloud Pak for Business Automation
    

Local fix

  • Change the browser to English locale and open the case solution
    project and close it properly.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures when a user
     is using French locale for the browser, the user can open an
    improperly closed solution for editing.
    Other variants of French locale in browsers such as fr-be,
    fr-ca, fr-lu etc for Mozilla Firefox are not covered with this
    APAR.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64671

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-01

  • Closed date

    2022-03-29

  • Last modified date

    2022-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 August 2022