JR64595: ACTIVITY PROCESS FAILS TO START WITH CLASSLOADER EXCEPTIONS IN CP4BA 21.0.3

workflow.21031.delta.repository
21.0.3-WS-CP4BA-IF005

APAR status

• Closed as program error.

Error description

• An Business Automation Workflow activity process fails to start
  with a classloader exception when you create a case and the
  process is configured to automatically start in Cloud Pak for
  Business Automation Workflow 21.0.3.
  
  The application server logs might have the following:
  "message":"Even though the BPD '<name of activity>' is not
  exposed it will be started by '<user>' administrative user
  account."
  "message":"CWLLG2229E: An exception occurred in an EJB call.
  Error: loading constraint violation when resolving method
  "com/ibm/bpm/embeddedecm/internal/EmbeddedECMInternalUtils.getCo
  nnection(Z)Lcom/filenet/api/core/Connection;" :
  loader
  "com/ibm/ws/classloading/internal/AppClassLoader@d7d84b7a" of
  class
  "com/ibm/bpm/embeddedecm/cases/internal/CaseObjectStoreUtils"
  and
  loader
  "org/eclipse/osgi/internal/loader/EquinoxClassLoader@b6678a0b"
  of class
  "com/ibm/bpm/embeddedecm/internal/EmbeddedECMInternalUtils"
  have different types for the method
  signature\njava.lang.LinkageError: loading constraint violation
  when resolving method
  "com/ibm/bpm/embeddedecm/internal/EmbeddedECMInternalUtils.getCo
  nnection(Z)Lcom/filenet/api/core/Connection...
  
  PRODUCTS AFFECTED
  IBM Cloud Pak for Business Automation
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures that case
  activity start succeed consistently in CP4BA environment without
   classloader errors.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels