IBM Support

JR64575: NO CONSOLE MESSAGES WHEN INSTALLING RPA CLIENT 19.0.0.8 ON FRENCH WINDOWS OS

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APAR status

  • Closed as program error.

Error description

  • No console message is displayed when installing IBM RPA with
    Automation Anywhere client version 19.0.0.8 on a French Windows
    operation system.
    
    PRODUCTS AFFECTED
    IBM Robotic Process Automation with Automation Anywhere
    

Local fix

  • As a workaround, display the console messages in English by
    replacing the resources\messages_fr.properties file with the
    resources\messages_en.properties file in the directory that
    contains the extracted files from the bot agent installation
    package before starting the bot agent installer.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that fixes the install
    console message file for the French Windows operating system.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64575

  • Reported component name

    RPA WITH AA

  • Reported component ID

    5737E8100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-10

  • Closed date

    2022-02-10

  • Last modified date

    2022-02-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA WITH AA

  • Fixed component ID

    5737E8100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMGNY","label":"IBM Robotic Process Automation with Automation Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
10 February 2022