APAR status
Closed as program error.
Error description
For Business Automation Workflow v21.0.3 configurations running on Windows, the embedded IBM Content Navigator contains the jiserver-resources-linux.jar in the WEB-INF/lib folder instead of the correct jiserver-resources-win32.jar. When a user uses Case Client to view documents, the following errors are logged in application logs: Caused by: javax.servlet.ServletException: javax.servlet.ServletException: ERROR starting ViewOnePlatform.navigator. Please see log files for details. at com.ibm.dv.server.ViewOnePlatformService.create(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcc essorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingM ethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) ... 102 more Caused by: javax.servlet.ServletException: ERROR starting ViewOnePlatform.navigator. Please see log files for details. at ji.streamer.servlet.jiServerModuleServlet.init(Unknown Source) at com.ibm.dv.server.ViewOnePlatformService.init(Unknown Source) ... 107 more Caused by: ji.server.util.jiServerModuleException: jiserver-resources-win32.jar: An error occurred while validating the Java archive. Archive cannot be found in classpath PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures the appropriate jiserver-resources JAR file is included with the embedded IBM Content Navigator for IBM Business Automation Workflow on Windows platform.
Temporary fix
Comments
APAR Information
APAR number
JR64549
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-01-26
Closed date
2022-05-10
Last modified date
2022-05-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2"}]
Document Information
Modified date:
11 May 2022