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JR64511: A NULLPOINTEREXCEPTION IS THROWN AND CASE EVENT EMITTER STOPS PROCESSING FOR SOME UNHANDLED VALUES FROM FILENET WORKFLOW EVENT

Direct link to fix

8.6.30021031-WS-BPM-IFDT237491

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APAR status

  • Closed as program error.

Error description

  • There are some values associated with events from FileNet
Content Platform Engine workflow system that is not handled with
 IBM Business Automation Workflow Case Event Emitter.

The error causes the Case Event Emitter to stop processing any
more events.

When the values are encountered, it might result in the
following exception being logged in the application logs:

1/6/22 23:28:59:870 EST] 00000091 SystemErr   R
java.lang.NullPointerException: value must not be null
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
org.apache.johnzon.core.JsonStringImpl.<init>(JsonStringImpl.jav
a:32)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
org.apache.johnzon.core.JsonObjectBuilderImpl.add(JsonObjectBuil
derImpl.java:86)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.dba.bai.events.AbstractBusinessEventBuilder.add(Abstract
BusinessEventBuilder.java:105)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.oi.icm.event.emitter.util.CHEventElementBase.putSourceIc
mInstanceKV(CHEventElementBase.java:168)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.oi.icm.event.emitter.util.CHPEEventElementBase.<init>(CH
PEEventElementBase.java:304)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.oi.icm.event.emitter.util.CHPEEventElement.<init>(CHPEEv
entElement.java:54)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.oi.icm.event.emitter.util.PELogCrawler.recordLatestEvent
s(PELogCrawler.java:303)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
com.ibm.oi.icm.event.emitter.IcmOiEmitter.run(IcmOiEmitter.java:
131)
[1/6/22 23:28:59:870 EST] 00000091 SystemErr   R at
java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
va:522)

PRODUCTS AFFECTED
IBM Cloud Pak for Business Automation
IBM Business Automation Workflow
IBM Case Manager

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures unhandled
values don't cause Case Event Emitter to stop processing with a
"NullPointerException: value must not be null" error.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64511
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-01-21
    • 

  • Closed date
    2022-05-26
    • 

  • Last modified date
    2022-05-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 August 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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