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JR64508: ACTIVITIES TAB OF CASE DETAILS CLIENT-SIDE HUMAN SERVICE DOES NOT SHOW THE LIST OF ACTIVITIES

Direct links to fixes

workflow.21031.delta.repository
8.6.30021030-WS-BPM-IFJR64508

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APAR status

  • Closed as program error.

Error description

  • When you open a case, the activities tab of a Case Details
Client-Side Human Service page does not load to show the list of
 activities associated with the case.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • The issue affects Business Automation Workflow v21.0.3 that is
configured with external Content Platform Engine v5.5.7 or
lower.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the list of
 activities display correctly in Case Details Client-Side Human
Service.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64508
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-01-20
    • 

  • Closed date
    2022-03-01
    • 

  • Last modified date
    2025-07-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 July 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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