IBM Support

JR64465: CANNOT CLICK ON THE INSTALL BUTTON IN THE "INSTALL SNAPSHOT - MANAGE INSTANCES" WINDOW IN THE PROCESS CENTER CONSOLE

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APAR status

  • Closed as program error.

Error description

  • When you try to access Classic Workflow Center that uses a web
browser (Chrome and MS Edge, Firefox) with the language set to
Japanese, you cannot click the installation button in the
"Install Snapshot - Manage Instances" window.

Local fix

  • -Use english locale

Problem summary

  • No additional information is available.

PRODUCT AFFECTED:
IBM Business Automation Workflow

Problem conclusion

  • A fix is available or will be available that allows a user to
click the installation button when using the JP locale.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64465
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-12-14
    • 

  • Closed date
    2022-03-28
    • 

  • Last modified date
    2022-03-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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