IBM Support

JR64395: YOU CANNOT ENABLE AND CONFIGURE EMAIL NOTIFICATION

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APAR status

  • Closed as program error.

Error description

  • You see email session authentication failure intermittently.
    
    You may see this stack trace in log file.
    EmailNotifica W   CWLLG1146E: External mail cannot be sent to
    jackhui@ca.ibm.com: java.security.PrivilegedActionException:
    javax.mail.AuthenticationFailedException: failed to connect, no
    password specified?
    
    java.security.PrivilegedActionException:
    javax.mail.AuthenticationFailedException: failed to connect, no
    password specified?
     at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:742)
     at
    com.lombardisoftware.core.SendExternalMail.execute(SendExternalM
    ail.java:359)
     at
    com.lombardisoftware.server.emailnotification.EmailNotificationH
    andler.sendMail(EmailNotificationHandler.java:509)
     at
    com.lombardisoftware.server.emailnotification.EmailNotificationH
    andler.handleMailNotification(EmailNotificationHandler.java:251)
     at
    com.lombardisoftware.server.core.TaskCore.createTask(TaskCore.ja
    va:1201)
    ...
    Caused by: javax.mail.AuthenticationFailedException: failed to
    connect, no password specified?
     at javax.mail.Service.connect(Service.java:400)
     at javax.mail.Service.connect(Service.java:246)
     at javax.mail.Service.connect(Service.java:195)
     at javax.mail.Transport.send0(Transport.java:254)
     at javax.mail.Transport.send(Transport.java:124)
     at
    com.lombardisoftware.core.SendExternalMail$2.run(SendExternalMai
    l.java:363)
     at
    com.lombardisoftware.core.SendExternalMail$2.run(SendExternalMai
    l.java:359)
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures mail
    session authentication can be found.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64395

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-18

  • Closed date

    2022-01-25

  • Last modified date

    2022-01-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
26 January 2022