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JR64287: YOU SEE 404 ERROR WITH REST API WHEN YOU OPEN A WORK ITEM FROM AN INSTANCE VIEW THAT IS OPENED FROM CASE INFORMATION WIDGET

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A 404 REST API error is seen when you open an activity task work
    item from a process instance view, when the process instance
    view is opened from the case information widget activity tab by
    performing "view instance".
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • No additional informaiton is available.
    

Problem conclusion

  • A fix is available or will be available that ensures you do not
    see a 404 REST API error when you open an activity task work
    item from a process instance view.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64287

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-20

  • Closed date

    2021-12-02

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025