APAR status
Closed as new function.
Error description
Current links in the notification email from Case for process work items route users to IBM Business Automation Workflow Process Portal. Users would rather be able to view the work item from Case Client, similar to how the in-basket currently opens the work item. PRODUCTS AFFECTED IBM Business Automation Workflow IBM Cloud Pak for Business Automation
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that enhances the product to add the ability to route to a process work item via a link in Case Client. An example of how the link looks like: https://<server>:<port>/navigator/?desktop=<ICMDesktop>&feature= <ICM>&tos=<TOS>&solution=<SolutionPrefix>&taskId=<taskId></li> Example https://<server>:<port>/navigator/?desktop=baw&tos=tos&solution= TCLG&feature=Cases&taskId=5
Temporary fix
Comments
APAR Information
APAR number
JR64267
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-14
Closed date
2021-12-02
Last modified date
2021-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
Document Information
Modified date:
03 December 2021