APAR status
Closed as program error.
Error description
When loading an unclaimed task implemented with a client-side human service an intermittent error can occur with a message about an error code 500 when accessing the url "/rest/bpm/wle/v1/coachflow/instancedata". When the error occurs the process instance is placed in a failed state. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures the process instance won't be put into a failed state and the user can launch the task again from Process Portal's work list if the error cannot be recovered from automatically.
Temporary fix
Comments
APAR Information
APAR number
JR64241
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-08
Closed date
2021-11-22
Last modified date
2025-07-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Document Information
Modified date:
14 July 2025