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JR64062: WHEN A NON-ADMIN USER TRIES TO ASSIGN OR REASSIGN AN UNCLAIMED ACTIVITY TASK WORK ITEM TO A USER, THEY RECEIVE A 401 ERROR

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APAR status

  • Closed as program error.

Error description

  • If you are a non-admin user and you try to assign or reassign an
    unclaimed Business Automation Workflow activity task work item
    from the in-basket to a user, you receive a 401 error.
    
    The following is logged in the application server logs.
    CIWEB.ICMAPIPlugin Error: [NUW255 @ 172.20.6.1]
    com.ibm.ecm.extension.icm.services.bpm.BPMRestService.invokeBpmR
    est()
    {"status":"error","Data":{"status":"error","exceptionType":"com.
    ibm.bpm.wle.api.NotAuthorizedViewProcessInstanceException","erro
    rNumber":"CWTBG0595E","errorMessage":"CWTBG0595E: You are not
    authorized to view process instance
    '<xxxx>'.","errorMessageParameters":["<xxxx>"],"responses":null,
    "errorData":null}}
    CIWEB.ICMAPIPlugin Error: [NUW255 @ 172.20.6.1]
    com.ibm.ecm.extension.icm.services.impl.DiscretionaryTaskService
    .execute()
    com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0926E The
    Rest call
    (https://icp4adeploy-instance1-baw-service:9443/rest/bpm/wle/v1/
    process/<xxxx>?parts=all) returns an error code 401.
        at
    com.ibm.casemgmt.api.exception.CaseMgmtException.createException
    (CaseMgmtException.java:94)
        at
    com.ibm.casemgmt.api.exception.CaseMgmtException.access$1500(Cas
    eMgmtException.java:62)
        at
    com.ibm.casemgmt.api.exception.CaseMgmtException$ClassBridgeImpl
    .createException(CaseMgmtException.java:442)
        at
    com.ibm.ecm.extension.icm.services.bpm.BPMRestService.invokeBpmR
    est(BPMRestService.java:374)
        at
    com.ibm.ecm.extension.icm.services.bpm.BPMRestService.retrievePr
    ocessAttributes(BPMRestService.java:201)
        at
    com.ibm.ecm.extension.icm.services.impl.DiscretionaryTaskService
    .onExecute(DiscretionaryTaskService.java:234)
        at
    com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas
    eService.java:168)
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the assign
    or reassign action in the menu is disabled when you don't have
    proper privileges.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64062

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-13

  • Closed date

    2021-09-17

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025