Direct links to fixes
IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
8.6.20020002-WS-BPM-IFJR64019
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
8.6.20021020-WS-BPM-IFJR64019
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
APAR status
Closed as program error.
Error description
The pages for the last solution and role that you used don't display when you log back into Case client. A blank page is displayed with a small arrow for the solution and role selector. If you open the solution and role selector and pick a role, the pages still display correctly. The issue occurs when the Business Automation Workflow environment is configured with an external Content Navigator. The issue might also occur after the external Content Navigator application server had restarted. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Refresh browser.
Problem summary
No additional information is available.
Problem conclusion
The fix is available or will be available that ensure the solution and role pages that you used last is displayed correctly when you log back into case client.
Temporary fix
Comments
APAR Information
APAR number
JR64019
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-04
Closed date
2021-08-09
Last modified date
2021-08-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
Document Information
Modified date:
12 September 2023