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JR64007: YOU ARE UNABLE TO ADD A CASE WHEN THERE ARE REQUIRED PROPERTIES AFTER APPLYING FIX FOR JR63960

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If there are required properties is not populated on a
    client-side human service add case page, you receive an error
    message 'Required property not set' when you try to add the
    case.
    If you try to click the Add Case button after you populate the
    missing required value, the case is not added.
    In the browser console log, you see: "Subsequent multiple clicks
    on adding a case ignored"
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • This issue occurs after installing fix for JR63690.
    

Problem conclusion

  • A fix is available or will be available that ensures that you
    are able to add a case when there are required properties.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64007

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-10

  • Closed date

    2021-08-16

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025