APAR status
Closed as program error.
Error description
WalkMe Fails for Application Designer users in the SaaS trial environment. No WalkMe tours or content is available, the help button does nothing when clicked. There are no errors or warning messages to the user indicating any issues. The console logs contain the message that 'WalkMe was loaded twice'. PRODUCTS AFFECTED IBM Business Automation Application
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures the WalkMe for Application Designer users works in the SaaS trial environment.
Temporary fix
Comments
APAR Information
APAR number
JR63994
Reported component name
CLOUD PAK FOR A
Reported component ID
5737I2300
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-09
Closed date
2021-08-17
Last modified date
2021-08-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLOUD PAK FOR A
Fixed component ID
5737I2300
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 March 2022