IBM Support

JR63941: BOTS CONTAINING AN EVENT TRIGGER DOES NOT RUN WHEN TRIGGERING EVENT OCCURS

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APAR status

  • Closed as program error.

Error description

  • A bot has a trigger loop with three hotkey triggers and two
actions to handle the hotkey trigger events. The two handle
actions are the run bot action and the log file action.  When
the first event occurs, the bot executes the handle action
successfully.  Then it stops reacting to the subsequent events.

Sometimes, if the first event handle action catches an exception
internally, the bot will continue to handle subsequent events.


PRODUCTS AFFECTED
IBM RPA with Automation Anywhere

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that executes the
trigger actions when a trigger event occurs.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR63941
    • 

  • Reported component name
    RPA WITH AA
    • 

  • Reported component ID
    5737E8100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-08-04
    • 

  • Closed date
    2021-08-06
    • 

  • Last modified date
    2021-08-06
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RPA WITH AA
    • 

  • Fixed component ID
    5737E8100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMGNY","label":"IBM Robotic Process Automation with Automation Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            07 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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