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JR63814: YOU SEE A CASEBUSINESSDELEGATEEXCEPTION WHEN YOU TRY TO INSTALL A CASE INTEGRATION PROCESS APPLICATION

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APAR status

  • Closed as program error.

Error description

  • You see a CaseBusinessDelegateException when you try to install
    a case integration process application in Business Automation
    Workflow server when there is an activity associated with an
    external process.
    The following error is logged
    [2021-06-15T08:54:12.884+0000] 0000111f
    m.ibm.bpm.processcenter.installmessage.InstallMessageAdapter I
    com.ibm.bpm.caseintegration.api.impl.CaseBusinessDelegateExcepti
    on: An unexpected exception occurred. Message was: null
    at
    com.ibm.bpm.caseintegration.api.impl.CaseBusinessDelegateExcepti
    on.asCaseBusinessDelegateException(CaseBusinessDelegateException
    .java:58)
    at
    com.lombardisoftware.expimp.ExportImportManager.importModel(Expo
    rtImportManager.java:668)
    at
    com.lombardisoftware.core.deployment.ImportHelper.importSnapshot
    Contents(ImportHelper.java:1023)
    at
    com.lombardisoftware.core.deployment.ImportHelper.importSnapshot
    Contents(ImportHelper.java:1007)
    at
    com.lombardisoftware.core.deployment.ImportHelper.access$200(Imp
    ortHelper.java:132)
    
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that allows the
    installation of case integration process application to complete
     without a CaseBusinessDelegateException error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63814

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-21

  • Closed date

    2021-06-24

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025