IBM Support

JR63215: WHEN ACCESSING THE CASE CLIENT IN A CONTAINER SETUP, YOU RECEIVE AN ERROR SUGGESTING SOME CERTIFICATES ARE INVALID

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When accessing the Case Client in a container setup, you receive
    an error indicating there are invalid server certificates or
    that the server isn't running. This issue persists even after
    you confirm that it isn't an issue by using a self-signed
    certificate or the pod is running.
    
    When checking the browser console, you might see exceptions
    related to the CORS policy.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures that Case
    Client doesn't indicate the certificates are invalid.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63215

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-04

  • Closed date

    2021-02-16

  • Last modified date

    2021-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022