IBM Support

JR62687: THE LEFT MENU IN IBM PROCESS PORTAL BECOMES INVISIBLE WHEN YOU OPEN A TASK OR INSTANCE DETAILS

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Direct link to fix

 

APAR status

  • Closed as new function.

Error description

  • When you open a task or instance details, the left panel is set
    to be hidden by default. However, you might expect that it
    remains open.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • Customize the Portal coach view to set the left pane to always
    be shown:
    
    1. Open the Process Portal process application in Designer and
    locate the Portal coach view.
    2. Find the SidePane with the control ID is "LeftPane".
    3. Open the configuration, clear the show pane configuration,
    and select the option to make it always show.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that introduces a mashup
     configuration option to keep the left menu panel in Process
    Portal open when a task or instance details are opened.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62687

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-18

  • Closed date

    2020-08-24

  • Last modified date

    2020-08-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
14 December 2020