Direct link to fix
APAR status
Closed as program error.
Error description
To improve performance, you could enable service-result caching by selecting "Enable caching of service flow results" for a service flow. Service result caching is supported for top-level service flows but not for linked service flows. A service flow might return a cached result from a service flow run earlier even if service result caching is disabled if all the following conditions are met: - The service flow is called from a system task in a process and "Delete task on completion" is deselected on the system task. - The service flow calls a linked service flow and "Enable caching of service flow results" is selected for this service flow. - There is an activity in the linked service flow that saves the execution context, such as a script task where "Save execution context" is selected. - The service flow fails after the linked service flow was called, and the process is put in the "Failed" state. - You "Retry failed steps" for your process, such as by using Process Inspector. Service-result caching doesn't work correctly when "Delete task on completion is disabled", and the execution context is saved in nested service flows. Note: This interim fix also applies to services in the desktop IBM Process Designer. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Disable service-result caching on the linked service flow.
Problem summary
This issue occurs because the service result cache setting is incorrectly used from a linked service flow during a retry of the failed steps from a process when the execution context of the service flow was saved.
Problem conclusion
A fix is available or will be available that ensures service-result caching is performed correctly.
Temporary fix
Comments
APAR Information
APAR number
JR62464
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-22
Closed date
2020-08-25
Last modified date
2020-08-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
Document Information
Modified date:
14 December 2020