IBM Support

JR62384: SNOWFLAKE CONNECTOR FAILS WHEN CONNECTING TO US-WEST-2

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APAR status

  • Closed as program error.

Error description

  • Currently, the Snowflake Connector Region field is required but
    when connecting to US-WEST-2 the region needs to be excluded.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Snowflake Connector users connecting to Snowflake datawarehouse
    hosted in us-west-2 region.
    ****************************************************************
    PROBLEM DESCRIPTION:
    Snowflake connector fails when connecting to us-west-2 region.
    When connecting to US-WEST-2, the region should be excluded from
    the JDBC connection URL but currently Snowflake Connector
    requires this be provided.
    ****************************************************************
    RECOMMENDATION:
    Apply patch JR62384 on Engine tier
    ****************************************************************
    

Problem conclusion

  • Region connection property is a mandatory field on the UI, so a
    value should be provided for the job to run. As us-west-2 is not
     a valid value for Region and as the property cannot be left
    empty a fix was done to remove required field tag for the
    property. With the fix in place user can leave the value empty
    for Region and it would be excluded in the connection URL and
    thus connection would be successful.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62384

  • Reported component name

    INFO SRVR PLATF

  • Reported component ID

    5724Q3612

  • Reported release

    B70

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-26

  • Closed date

    2020-08-18

  • Last modified date

    2020-08-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INFO SRVR PLATF

  • Fixed component ID

    5724Q3612

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.7","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
19 August 2020