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JR62308: SELECTING "OPEN SNAPSHOT" TO OPEN AN ARTIFACT IN A SPECIFIC SNAPSHOT DOESN'T WORK

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APAR status

  • Closed as program error.

Error description

  • When you try to open an artifact by right-clicking and selecting
    "Open snapshot" and then selecting a specific version of a
    snapshot, the Process App Settings editor opens instead of the
    Artifact editor.
    

Local fix

  • Set the collaboration mode to HYBRID in the 100Custom.xml file
    by adding
    
    <collaboration-mode>HYBRID</collaboration-mode>
    
    For more information, see "Setting the save mode in IBM Process
    Designer"
    (https://www.ibm.com/support/knowledgecenter/SS8JB4/com.ibm.wbpm
    .admin.doc/topics/control_save_mode.html).
    

Problem summary

  • This issue occurs only when the collaboration mode of the web
    IBM Process Designer is set to "TP".
    
    PRODUCT AFFECTED:
    IBM Business Automation Workflow
    

Problem conclusion

  • A fix is available or will be available that ensures that a
    project snapshot opens correctly in the web Process Designer
    when Process Designer is configured to use the TP collaboration
    mode.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62308

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-06

  • Closed date

    2020-05-28

  • Last modified date

    2025-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
14 July 2025