IBM Support

JR62251: RUNNING THE /TEAMWORKS/CFECONTROLLER CALL AGAIN UPDATES CLOSE_DATETIME IN THE LSW_TASK TABLE

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Direct link to fix

workflow.20001.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • When the SLA for a task completion is tracked, it affects the
SLA itself because it indicates that the task is completed later
 than it was.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • Submitting a second client-side human service request to close a
 task that is already closed changes the closure time to the
time of the second request.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the
CLOSE_DATETIME column of the LSW_TASK table is not updated when
/teamworks/cfecontroller is called for a task that is already
closed.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR62251
    • 

  • Reported component name
    BPM
    • 

  • Reported component ID
    5737A5700
    • 

  • Reported release
    860
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-04-30
    • 

  • Closed date
    2020-05-21
    • 

  • Last modified date
    2020-05-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM
    • 

  • Fixed component ID
    5737A5700
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 September 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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