JR62159: YOU SEE A HTTP (404) ERROR WHEN YOU OPEN A WORK ITEM AND A DUPLICATED SERVER NAME IS FOUND IN THE EXTERNAL CPE CELL

workflow.20001.delta.repository

APAR status

• Closed as program error.

Error description

• When you run the "Deploy the CPE Gateway Service" task from the
  case configuration tool, the default WS-Transaction
  specification level might be set to 1.0 on the Content Platform
  Engine (CPE) server because a duplicate server name is found in
  the same cell. Because the value 1.0 doesn't match the same
  value on the IBM Business Automation Workflow server, which
  should be 1.1. Therefore, you might see the following HTTP (404)
   error when opening a workitem from the Business Automation
  Workflow client:
  
  [2/18/20 21:20:31:556 CET] 00000e39 SystemOut O
  CIWEB.ICMAPIPlugin Error: [bawadmin @ 0:0:0:0:0:0:0:1]
  com.ibm.ecm.extension.icm.services.impl.BpmService.execute()
  com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0926E The
  Rest call
  (https://WIN-BPPT4POL98B.nd.local:9443/rest/bpm/wle/v1/task/103?
  parts=all,actions) returns an error code 404.
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException.createException
  (CaseMgmtException.java:94)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

• Manually change the value to 1.1:
   -In the WebSphere Application Server console, select
  Application Servers > Container Services > Transaction service.
   -Change the default WS-Transaction specification level to 1.1
  to match the Business Automation Workflow server value.
  

Problem summary

• The transaction service properties cannot be set properly
  because there is a duplicate server name in the same cell.
  

Problem conclusion

• A fix is available or will be available that sets the
  transaction service properties by matching the server name and
  node name.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels