APAR status
Closed as documentation error.
Error description
When you try download a document, the download might fail with a NullPointerException and you might see a stack similar to the following example: [1/21/20 14:33:39:505 CST] 0000066c wle E CWLLG2229E: An exception occurred in an EJB call. Error: null java.lang.NullPointerException at com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore$6 .setValues(BPDInstanceDocumentAPICore.java:966) at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStateme nt(JdbcTemplate.java:914) at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStateme nt(JdbcTemplate.java:909) at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate. java:644) at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.j ava:909) at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.j ava:970) at com.lombardisoftware.utility.db.spring.BPMJdbcTemplate.update(BP MJdbcTemplate.java:851) at com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.i nsertDocument(BPDInstanceDocumentAPICore.java:947) at com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.c reateDocumentInDB(BPDInstanceDocumentAPICore.java:365) at com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.c reateDocument(BPDInstanceDocumentAPICore.java:343) at sun.reflect.NativeMethodAccessorImpl.invoke0(NativeMethod) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:55) PRODUCTS AFFECTED IBM Business Automation Workflow IBM Business Process Manager
Local fix
Run the "startDocumentStoreMigration" command. For more information, see "startDocumentStoreMigration command" (https://www.ibm.com/support/knowledgecenter/en/SS8JB4/com.ibm.w bpm.ref.doc/topics/rref_startdocstoremig.html ).
Problem summary
No additional information is available.
Problem conclusion
Migrate document attachments to the IBM BPM document store. For more information, see "Migrating document attachments to the IBM BPM document store" (https://www.ibm.com/support/knowledgecenter/SSFTDH_8.5.7/com.ib m.wbpm.admin.doc/topics/tbpmdocmig.html ). After document attachments are migrated, the error no longer occurs.
Temporary fix
Comments
APAR Information
APAR number
JR62103
Reported component name
BPM
Reported component ID
5737A5700
Reported release
860
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-06
Closed date
2020-03-31
Last modified date
2020-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 September 2022