JR62032: YOU RECEIVE AN ERROR WHEN YOU OPEN A CASE THAT WAS CONFIGURED WITH CASE HISTORY VISUALIZER

workflow.20001.delta.repository
8.6.10018002-WS-BPM-IFJR62032

APAR status

• Closed as program error.

Error description

• You receive the following error when you open a case that was
  configured with Case History Visualizer and you are running the
  case in Content Platform Engine 5.5.4:
  
  Error 599:
  filenet/vw/server/rpc/chrpc/CHHistogramResult.getCH_BIN_WIDTH&#4
  0;)I (loaded from
  file:/opt/IBM/BAW/BPM/Case/lib/eeapi.jar by
  com.ibm.ws.classloader.CompoundClassLoader@788eb688[library:IBM_
  BPM_Content_Navigator_Shared_Library] Local ClassPath:
  /opt/IBM/BAW/BPM/Case/lib:/opt/IBM/BAW/BPM/Case/lib/pe.jar:/opt/
  IBM/BAW/BPM/Case/lib/peResources.jar:/opt/IBM/BAW/BPM/Case/lib/p
  8cel10n.jar:/opt/IBM/BAW/BPM/Case/lib/jiserver.jar:/opt/IBM/BAW/
  BPM/Case/lib/Jace.jar:/opt/IBM/BAW/BPM/Case/lib/icnnls.jar:/opt/
  IBM/BAW/BPM/Case/lib/icnviewing.jar:/opt/IBM/BAW/BPM/Case/lib/js
  .jar:/opt/IBM/BAW/BPM/Case/lib/javaapi.jar:/opt/IBM/BAW/BPM/Case
  /lib/jaxb-impl.jar:/opt/IBM/BAW/BPM/Case/lib/commons-collections
  .jar:/opt/IBM/BAW/BPM/Case/lib/log4j.jar:/opt/IBM/BAW/BPM/Case/l
  ib/esapi.jar:/opt/IBM/BAW/BPM/Case/lib/commons-compress.jar:/opt
  /IBM/BAW/BPM/Case/lib/commons-configuration.jar:/opt/IBM/BAW/BPM
  /Case/lib/commons-jxpath.jar:/opt/IBM/BAW/BPM/Case/lib/commons-l
  ang.jar:/opt/IBM/BAW/BPM/Case/lib/commons-codec.jar:/opt/IBM/BAW
  /BPM/Case/lib/bsh.jar:/opt/IBM/BAW/BPM/Case/lib/icnp8addons.jar:
  /opt/IBM/BAW/BPM/Case/lib/commons-beanutils.jar:/opt/IBM/BAW/BPM
  /Case/lib/peREST.jar:/opt/IBM/BAW/BPM/Case/lib/commons-validator
  -1.4.0.jar:/opt/IBM/BAW/BPM/Case/lib/commons-io.jar:/opt/IBM/BAW
  /BPM/Case/lib/commons-digester.jar:/opt/IBM/BAW/BPM/Case/lib/lis
  tener.jar:/opt/IBM/BAW/BPM/Case/lib/commons-fileupload.jar:/opt/
  IBM/BAW/BPM/Case/lib/JSON4J_Apache.jar:/opt/IBM/BAW/BPM/Case/lib
  /syncServiceClient.jar:/opt/IBM/BAW/BPM/Case/lib/commons-logging
  .jar:/opt/IBM/BAW/BPM/Case/lib/taskServiceClient.jar:/opt/IBM/BA
  W/BPM/Case/lib/icnSyncCommon.jar:/opt/IBM/BAW/BPM/Case/lib/JSON4
  J.jar:/opt/IBM/BAW/BPM/Case/lib/perflog.jar:/opt/IBM/BAW/BPM/Cas
  e/lib/lessCss.jar:/opt/IBM/BAW/BPM/Case/lib/stax-api.jar:/opt/IB
  M/BAW/BPM/Case/lib/xlxpScanner.jar:/opt/IBM/BAW/BPM/Case/lib/xlx
  pScannerUtils.jar:/opt/IBM/BAW/BPM/Case/lib/ICMSolutionEdit.jar:
  /opt/IBM/BAW/BPM/Case/lib/log4j-1.2.17.jar:/opt/IBM/BAW/BPM/Case
  /lib/aspera-faspstream-sdk.jar:/opt/IBM/BAW/BPM/Case/lib/cmannot
  ation.jar:/opt/IBM/BAW/BPM/Case/lib/eeapi.jar Parent:
  com.ibm.ws.classloader.ProtectionClassLoader@35f638f6 Delegation
  Mode: PARENT_LAST) called from class
  com.ibm.ecm.extension.icm.services.impl.CaseHistoryOverviewServi
  ce (loaded from
  file:/opt/IBM/BAW/CaseManagement/properties/plugins/ICMAPIPlugin
  .jar by java.net.FactoryURLClassLoader@d3840506). .
  CIWEB2001
  
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Problem conclusion

• A fix is available or will be available that opens a case that
  was configured with Case History Visualizer without any errors
  when you run the case in Content Platform Engine 5.5.4.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM

• Fixed component ID

  5737A5700

Applicable component levels