APAR status
Closed as program error.
Error description
You might encounter high CPU usage or hung threads with an executing stack similar to the following message: at java.util.HashMap.findNonNullKeyEntry() at java.util.HashMap.getEntry() at java.util.HashMap.get() at <method>
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 Feature Pack 8. PROBLEM ABSTRACT: Hung threads and high CPU usage due to hashmap of CatalogOverrideHelper BUSINESS IMPACT: Storefront does not return correct results for catalog entries with override descriptions. RECOMMENDATION:
Problem conclusion
Updated logic to use ConcurrentHashMap instead of HashMap to avoid the issue.
Temporary fix
Comments
APAR Information
APAR number
JR58193
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-24
Closed date
2018-06-28
Last modified date
2018-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021