Direct link to fix
APAR status
Closed as program error.
Error description
You see many GETINSTALLMESSAGE_EXCEPTION messages, such as ObjectManagem E GETINSTALLMESSAGE_EXCEPTION in the IBM Process Center SystemOut.log file. The Process Center console also shows the "Unable to retrieve install message" error message under "Installation details". The messages do not negatively affect the system; however, they fill the SystemOut.log file unnecessarily.
Local fix
Problem summary
Installation messages are sorted by time. When messages are produced within the same millisecond, they might get returned in the wrong order. When a child messages is returned before a parent message, you receive errors like the error mentioned in the Error Description. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.06 that removes the code that relies on the message's order by timestamp.
Temporary fix
Comments
APAR Information
APAR number
JR57971
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-30
Closed date
2017-06-05
Last modified date
2017-06-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R857 PSY
UP
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Document Information
Modified date:
05 June 2017