IBM Support

JR57834: THE PROCESS ADMIN CONSOLE LOADS A STYLESHEET FROM AN EXTERNAL_CLIENT URL

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bpm.8570.cf2017.06.delta.repository

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APAR status

  • Closed as program error.

Error description

  • When you run IBM Business Process Manager (BPM) in a setup with
a third-party authentication product, like IBM Security Access
Manager WebSEAL, you configured the IBM BPM endpoint scenario
EXTERNAL_CLIENT to point to this third-party authentication
product, and you open the Process Admin Console by using a URL
that bypasses the IBM WebSEAL server, the browser can't load all
 web resource. The Process Admin Console looks strange.


PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • Process Admin Console calculates URLs to static web resource
files of the web application by using the EXTERNAL_CLIENT
scenario key. If you configured EXTERNAL_CLIENT to point to an
authenticating reverse proxy server, such as IBM Security Access
 Manager WebSEAL, requests for these static web resource files
might fail when the initial request to Process Admin Console
bypassed the reverse proxy server and the user has not yet
authenticated to that reverse proxy server.

    



Problem conclusion


    

  • A fix will be available in IBM BPM V8.5.7 cumulative fix 2017.06
 that changes the endpoint scenario for static web resources of
the Process Admin Console to RELATIVE to prevent the failure.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR57834
    • 

  • Reported component name
    BPM ON CLOUD
    • 

  • Reported component ID
    5725L6300
    • 

  • Reported release
    857
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-04-27
    • 

  • Closed date
    2017-05-31
    • 

  • Last modified date
    2017-05-31
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            31 May 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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