IBM Support

JR57834: THE PROCESS ADMIN CONSOLE LOADS A STYLESHEET FROM AN EXTERNAL_CLIENT URL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you run IBM Business Process Manager (BPM) in a setup with
    a third-party authentication product, like IBM Security Access
    Manager WebSEAL, you configured the IBM BPM endpoint scenario
    EXTERNAL_CLIENT to point to this third-party authentication
    product, and you open the Process Admin Console by using a URL
    that bypasses the IBM WebSEAL server, the browser can't load all
     web resource. The Process Admin Console looks strange.
    
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • Process Admin Console calculates URLs to static web resource
    files of the web application by using the EXTERNAL_CLIENT
    scenario key. If you configured EXTERNAL_CLIENT to point to an
    authenticating reverse proxy server, such as IBM Security Access
     Manager WebSEAL, requests for these static web resource files
    might fail when the initial request to Process Admin Console
    bypassed the reverse proxy server and the user has not yet
    authenticated to that reverse proxy server.
    

Problem conclusion

  • A fix will be available in IBM BPM V8.5.7 cumulative fix 2017.06
     that changes the endpoint scenario for static web resources of
    the Process Admin Console to RELATIVE to prevent the failure.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57834

  • Reported component name

    BPM ON CLOUD

  • Reported component ID

    5725L6300

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-27

  • Closed date

    2017-05-31

  • Last modified date

    2017-05-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
31 May 2017